Hard Rock Hotel Cancun

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Rooms and Guests2 Guests, 1 room
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Hard Rock Hotel Cancun
$$$$

Overview

Located nearly 5 minutes on foot from Playa - Beach, the impressive 5-star Hard Rock Hotel Cancun has an infinity swimming pool with a hot tub. With a location only 1.9 km from the modern Mayan Museum of Cancun, the first-class hotel also features a banquet hall, ideal for bringing people together.

Location

The H Roof is 950 metres away, and culture-oriented attractions such as the Cancun Wax Museum lie approximately a 10-minute drive from this Cancun hotel. A spectacular beach is merely 550 metres from the fine Hard Rock Hotel Cancun. The accommodation is situated within a 2-km distance of the white - sand Playa Marlin Beach.

Rooms

The rooms overlook the lagoon and feature a flat-screen TV with satellite channels along with a minibar fridge and coffee/tea making facilities.

Eat & Drink

Ciao restaurant is an ideal place to enjoy Italian dishes and views of the ocean. Guests can relax in the on-site swim-up bar.

Leisure & Business

A sauna and spa therapy are offered at Hard Rock Hotel Cancun for an extra charge. The hotel offers options for sports and relaxation in a wellness centre and a full spa or in a fitness centre. Those who want to get in shape, can practise lawn tennis, basketball, and billiards.

Licence number: 005-007-000198/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Building
Year renovated:2012
Number of floors:12
Number of rooms:502
Former name
Cancun Palace
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Double Room
  • Room size:

    40 m²

  • Bed options:
    2 Double beds
  • Shower
  • Bathtub
Triple Room
  • Room size:

    40 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Bathtub
Deluxe King Ocean View Classic
  • Room size:

    40 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Bathtub
Show 17 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Sea view
  • Ocean view
  • Lagoon view

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Hard Rock Hotel Cancun

💵 Lowest room price 291 £
📏 Distance to centre 11.1 km
🗺️ Location rating 9.6
✈️ Distance to airport 17.8 km
🧳 Nearest airport Cancun, CUN

Location
street view

Address
The address has been copied.
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Map view
Explore hotel location on the panorama
street view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Beach
Playa Ballenas
60 m
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Mexico Maya Caribe
370 m
Club 91
580 m
Restaurant
Hard Rock Hotel
210 m
Restaurant
Ciao
210 m
Restaurant
Zen
210 m
Restaurant
The Blue Water Grill
350 m
Restaurant
Secrets The Vine Cancun
350 m
Restaurant
Sedona Grill
400 m
Restaurant
Nebbiolo Ristorante
370 m
Restaurant
Vicente Asador De Brasa
800 m
Restaurant
Harry's
910 m
Restaurant
Porfirio's Cancun
930 m
Restaurant
Sasi Thai
620 m

Reviews of Hard Rock Hotel Cancun

8.0 /10
Great
557 reviews
Verified reviews  
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Our guests’ reviewsWrite a Review
  • J
    Jeremy
    United States
    left 8 reviews
    Wrote a review on 30 Oct
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining9.0
    8.0
    well-maintained beach
    very nice dining
    crowded pool area
    noisy room setup

    The beach was fine and well-maintained, free of sargasso, thanks to daily cleaning. The dining experience stood out, especially the very nice steaks at Toro and the delicious salmon sandwich at the casual seafood spot. The crowded pool area can be overwhelming, especially on busy weekends, and the adjoining room setup allowed too much noise from neighbors, frustration.

    Deluxe Pure Wellness King
  • A
    Albert
    United Kingdom
    Wrote a review on 28 Oct
    Perfect
    9.0

    Got exquisite deluxe king room on level 7 when arrived, liked that. Top-class staff suggested restaurants. The location was perfect and prime, just a pleasant stroll away from H Roof. You could walk to a shopping mall and a market.

  • R
    Robin
    United Kingdom
    Wrote a review on 27 Oct
    Great
    8.2

    Recommend to everyone. Modern and clean place, super-friendly and outstandingly accommodating staff in all areas. Impressive unit on level 7.

  • E
    Evan
    United States
    left 9 reviews
    Wrote a review on 19 Oct
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms5.0
    Service6.0
    Dining6.0
    6.0
    music memorabilia
    cash grab
    outdated facilities

    extensive music memorabilia, popular show performances, ideal beach location

    Pool chair reservations feel like a cash grab!!! Room lock quality should improve to avoid constant issues with demagnetization. Dining options need better variety beyond the typical American fare!!!

    Deluxe Lagoon View King
  • E
    Edwin
    United States
    left 1 review
    Wrote a review on 30 Aug
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service10.0
    Dining9.0
    10
    ocean view
    attentive staff
    comfortable room

    Would definitely recommend for a weekend outing

    Really good room, really good service, made our stay lovely with fine ocean views and attentive staff around the pool, we felt pampered throughout our trip.

    All was good.

    Deluxe Ocean View Double
  • J
    Jerry
    United States
    left 1 review
    Wrote a review on 21 Aug
    Very good
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    7.0
    rock royalty service
    ocean view

    great amenities but limited shade at the pool

    The Rock Royalty service significantly enhanced my experience, offering a dedicated concierge who was quick to provide assistance when I needed it. The room featured nice touches like aromatherapy pillows and a great view of the ocean. The large main pool provided ample space for activities and relaxation. I particularly enjoyed the fine sea view from my room.

    Rock Royalty Ocean View King With Personal Assistant
  • L
    Linda
    United States
    Wrote a review on 19 Aug
    Perfect
    9.0

    I appreciated its fairly friendly and affable employees.

    I booked king room with shower, tequila, the A/C. The property's location was favourable and amazing, to the aquarium. It was also next to the Mexican restaurant as well as the marina.

  • A
    Alex
    United States
    left 20 reviews
    Wrote a review on 21 Jul
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining7.0
    8.0
    beautiful sunsets
    lagoon view

    Just a good pick for a speedy visit in Cancun with very nice value for money. Loved the beautiful sunsets from our lagoon view room. If you're heading to the beach, get there early for a good spot.

    Deluxe Lagoon View King

FAQ about Hard Rock Hotel Cancun

Which popular attractions are located near the Hard Rock Hotel Cancun?
El Rey Archaeological Zone, set 3.4 km from the Hard Rock Hotel Cancun, as well as H Roof placed only an 11-minute walk away are well worth visiting.
What is the closest airport to Hard Rock Hotel Cancun hotel?
Cancun airport is located within a 21-minute drive (20 km) from Hard Rock Hotel Cancun hotel.
Can I leave my car in the hotel parking lot for free?
Yes, the hotel provides parking spaces for free.
What are the recommended dining options during the stay at this fine hotel?
Guests of this fine hotel can dine just outside the property in a highly rated-9/10 according to reviews-sushi bar Zen offering Asian cuisine.
Can I eat breakfast at Hard Rock Hotel Cancun?
Yes, guests can enjoy breakfast, served daily in the restaurant of Hard Rock Hotel Cancun.
What is check-in and check-out time at the 5-star Hard Rock Hotel Cancun?
Guests of the 5-star Hard Rock Hotel Cancun can check in from 15:00 to 23:59 and check out from 12:00.
What kinds of rooms does this fine hotel offer?
This fine hotel offers such room types as Deluxe Queen Room, Deluxe King Room, and Diamond King Room.
Which facilities are offered in the rooms of the 5-star Hard Rock Hotel Cancun hotel?
Most rooms of the 5-star Hard Rock Hotel Cancun hotel include a lounge area and a terrace as well as a flat-screen TV with satellite channels.
Is the 5-star Hard Rock Hotel Cancun equipped with amenities for persons with disabilities?
Yes, the 5-star Hard Rock Hotel Cancun provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.
Which facilities are provided in the 5-star Hard Rock Hotel Cancun?
The 5-star Hard Rock Hotel Cancun includes such facilities as a cash machine and currency exchange, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What spa facilities are provided at the hotel?
At a health centre featured at the hotel guests can receive such spa procedures as beauty therapy, body wraps, and pedicure. Additionally, a treatment room and a Jacuzzi are offered on-site.
What children services does this fine hotel offer?
Such services as babysitting will be very useful for guests staying at this fine hotel with their children.

Best-Rated Hard Rock Hotels around Cancun

Experience a rockstar's luxury stay at Hard Rock. This iconic hotel brand offers exceptional services and amenities to their guests. From their signature Rock Spa to curated music playlists, this hotel brings you an unforgettable stay. With proximity to popular attractions, guests can witness the city's culture while indulging in Hard Rock's gourmet dining options. Hard Rock offers an unparalleled experience for music and luxury enthusiasts alike.

Check rooms and rates
Check-in
Select date
-
Check-out
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Rooms and Guests2 Guests, 1 room